{"id":6089645,"date":"2024-07-09T19:14:04","date_gmt":"2024-07-10T02:14:04","guid":{"rendered":"http:\/\/monstertires.com\/?page_id=6089645"},"modified":"2025-02-26T16:08:45","modified_gmt":"2025-02-27T00:08:45","slug":"returns-warranty","status":"publish","type":"page","link":"http:\/\/monstertires.com\/contact\/returns-warranty-request\/","title":{"rendered":"Returns Warranty"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=\"stretch_row\" css=\".vc_custom_1720409079131{margin-top: -35px !important;background: #212121 url(http:\/\/monstertires.com\/wp-content\/uploads\/2024\/07\/Monster_Tires_Banner_13.jpg?id=6089514) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\" el_class=\"image-drop img\"][vc_column][vc_column_text css=\"\"]\n<div class=\"main-page-title-contain\">\n<h2 class=\"main-page-title-sub\"><span style=\"color: #fff;\">Customer Service<\/span> You can count on<\/h2>\n<h1 class=\"main-page-title\">Warranty<\/h1>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\"stretch_row\" css=\".vc_custom_1720409134914{margin-top: -1px !important;margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-top: 5px !important;padding-bottom: 5px !important;background-color: #f4f4f4 !important;border-bottom-style: solid !important;border-color: #d6d6d6 !important;}\"][vc_column css=\".vc_custom_1720322475773{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\"]<style>#breadcrumb-699d83adb7fe9 li::after { content: \"\u00bb\" }<\/style><ol class=\"wwp-vc-breadcrumbs \" id=\"breadcrumb-699d83adb7fe9\"><li class=\"visited\"><a href=\"\/\">Home<\/a><\/li><li class=\"visited\"><a href=\"http:\/\/monstertires.com\/contact\/\">Contact<\/a><\/li><li class=\"current\"><span>Returns Warranty<\/span><\/li><\/ol>[\/vc_column][\/vc_row][vc_row equal_height=\"yes\" 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width=\"2\/3\" css=\".vc_custom_1687806322373{padding-top: 4% !important;padding-right: 8% !important;padding-left: 8% !important;}\"][vc_column_text css=\"\"]\n<h2 class=\"contact-page-sub-title\">Returns &amp; Warranty Request Form<\/h2>\n<p>To begin the Monster Tires Warranty Claim Process, please complete all fields below and email them to your account representative.<\/p>\n<h3>Our Warranty<\/h3>\n<p>Monster Tires Rubber Tracks are warranted to be free from defects in materials and workmanship under normal use for a period of up to 12 months. This warranty is extended to the original product purchaser and applies to a track that becomes unserviceable in the intended application due to a manufacturer's defect. After the initial 100% replacement period, warranty consideration is provided on a 12-month prorated basis determined by months of service.<\/p>\n<p><a href=\"http:\/\/monstertires.com\/terms-of-service\">Please view our full warranty page here<\/a>.<\/p>\n<h3>Items NOT Covered by Warranty<\/h3>\n<p>Rubber Track assemblies are not warranted against normal wear and tear, misuse, damage caused by non-recommended working conditions, worn undercarriage components, field problems, or improper track adjustment. Warranty consideration is limited to track assembly defects in materials or workmanship determined by Monster Tires. Labor, transportation, or downtime costs related to track replacement are considered normal maintenance and are the responsibility of the owner\/operator\/user.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6089698-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6089698\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/6089645#wpcf7-f6089698-o1\" method=\"post\" class=\"wpcf7-form init ca767f58446a cmatic-conn cmatic-aud-1 cmatic-mapd0-0 cmatic-v0974 cmatic-sent-0 cmatic-total-7351\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6089698\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6089698-o1\" 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